Return/Exchange Policy

RETURNS AND REFUND PROCEDURE:

We offer a full refund returned to us within 7 days of the delivery date only for all orders shipped within India.

You can initiate the returns/exchange procedure by emailing us your order name/ order ID and reason for return on narinsari2023@gmail.com or can get in touch with us on whatsapp number +91 9999860669  (Mon-Sat, 10am to 6pm). Once your request is received and approved, we will arrange for a return pick up from your end. Please pack the product and keep ready for pickup.

Your refund is estimated to be credited in the account, used for order payment, between 6-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques). Refund shall be credited only once we receive the product, the same may take few days. 

For both cancelled orders & returned products, the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash on Delivery (COD) orders, refund will be done through NEFT or PAYTM.